King Dingaling
Well-Known Member
Never buy seeds from e.d.i.t.
they did the same thing to me and then i ended up with some shitty ass bowl that i dident even like but i mean it got the job donecgp is alright I dont like them they NEVER restock there pieces like ever. And ive brought from them 3 times was gonna do a 4th time but i ordered a bubbler that said was in stock and it took them a 7 days after i ordered it to email me saying they where out of stock of that piece i asked if they could give me a deal on another piece because i didnt see anything else in the price range that i liked a jacking OP
I would love to deal with your query if you drop me an email I will make sure this is put right,Never buy seeds from e.d.i.t.
Agreed, but I just want people to know, we dont rip people off, we are not thieves, all these type of statements are not helpful.pity the mods dont make a section just for breeder/seedbank/customer interaction really
You're not alone. Seems buisness everywhere are willing to pay thousands to advertise, offer "deals", and make promises. But when the problems arise they go running off and hide their heads.Agreed, but I just want people to know, we dont rip people off, we are not thieves, all these type of statements are not helpful.
Have we dropped the ball with stocking recently? Yes we have. Have we invested to put this right? Yes we have. I will personally deal with any customer who has a valid complaint and just put things right. I can't say fairer than that.
Agreed, but I just want people to know, we dont rip people off, we are not thieves, all these type of statements are not helpful.
Truth is we are the biggest online headshop in the world, we stock over 7000 products for same day despatch, we have been trading for 11 years online.
Have we dropped the ball with stocking recently? Yes we have. Have we invested to put this right? Yes we have. I will personally deal with any customer who has a valid complaint and just put things right. I can't say fairer than that.
Jesus I sound like Obama must. get. out. more!
J
Exactly!!!!it sucks that the op had to post a complaint on rollitup to get any kind of response after how may e-mails to the company itself? I have never used them because doing a little bit of research goes a long way. And the research i did was not favourable. I stick with attitude and nirvana, any problems i have had were very small, but were dealt with swiftly and to my satisfaction.
Hi CanonYou're not alone. Seems buisness everywhere are willing to pay thousands to advertise, offer "deals", and make promises. But when the problems arise they go running off and hide their heads.
All these folks gave you their confidence and money and went ahead and ordered from you.
For litterally whatever reason the ball was dropped. All of it is upper management / owner's responsibility (ie; the buisness') fault no matter how you look at it.
For me, you've had your chance and it sounds like you failed miserably.
Now you're on here with a sales promise and expect folks to say, "wow, they're cool, I'll order from them"?
Not in this life. Don't work like that. How many times does one need to stick their hand into the fire before one figures it's not a wise thing to do?
I've heard about your joint from all over (and other buisness too).
Word-of-mouth is prime advertising. However it's a double edged sword and you're now on the recieving end.
Maybe if you had put more thought to customer satisfaction you wouldn't be in this mess. But like all, you probably figured, "Fuck 'em. they're nobody anyways." Your just another greedy buisness that takes it's customers satisfaction a bit too lightly for my money.
To the OP,, thanks for the heads - up! I just went thru a similar thing with Grass City. They'll never - ever see a penny from me again either. Even if they do make good on something,,, the frustrations, time, and experience just leaves nothing but bad in the aftermath.
Thanks for posting your buisness experience. We need to weed out more of these,,,, (errr,) ball droppers(?).
James, I'm all for giving a chance. But also learn from other's experiences. If the buisness sense there was with long term goals in mind and worked to keep people's trust and respect you would never have had issues like I've been hearing. Obviously, this seems far from the first time someone had a issue there. That's enough for me.
thx for that site very cheap...sorry to hear about that man that really sucks but hey there loss less money for them thats why i stick with tude and if you want a good Reliable place to buy your pices try chunkyglasspipes.com i have bought from them many times and they are cheap to its a really good site for your smoke excessories and devices hope this helps
Happy Growing
I always deal with Attitude and have never had a problem. All my buddies order from them too. Seems to be the best/safest company out thereNever buy seeds from e.d.i.t.
I will quote for truth as well. My last resort would be to post here to get resolution to a problem. If I'm posting here it is to say stay away.It sucks that the OP had to post a complaint on rollitup to get any kind of response after how may e-mails to the company itself? I have never used them because doing a little bit of research goes a long way. and the research i did was not favourable. I stick with Attitude and Nirvana, any problems I have had were very small, but were dealt with swiftly and to my satisfaction.
Would you like a bigger shovel, although you are digging that hole fairly well with the one you have.Hi Canon
I can agree with this to a certain extent, yes mistakes have been made but to be fair to us they are a combination of things which are not entirely our fault.
1) We have had some really bad supplier issues as you can imagine in this industry you are not dealing with fortune 500 companies. And if demand goes up for a product be that seeds, glass or anything else sometimes these smaller companies just cannot deal with that demand.
2) We had some really bad weather JUST BEFORE xmas, this meant that a LOT of supplies didnt reach us when they were ordered, sometimes they were sat with couriers unable to be delivered.
Am I saying we have a blameless existence in this NO I am not, what I am saying is, we are not thieves, we are not here to rip anyone off, why would we? that's a bad business model in anyone's book!
Customer Satisfaction is at the forefront of what we do as a company, of course we are a big company and we are going to have a very small percentage of customers who are not happy with our service and feel genuinely aggrieved. And its this small percentage that usually are the most vocal, if an order goes absolutely smoothly you often don't get threads started about positive experiences.
I am certainly not here as a sales gimmick. I am on here to address the concerns of genuine customers who are aggrieved at the way our company has either dealt with their order or not dealt with their complaint.
I don't know enough about individual orders to say what exactly has gone on with them, but I promise to find out if you email me. And I am not "running off and hiding my head".
problems? email me direct and they will be dealt with, jamesATeveryonedoesitDOTcom
thanks
J