wow. You're a charming sort aren't you?
you may find this link amusing. I did.
https://medium.com/human-parts/douchebag-the-white-racial-slur-weve-all-been-waiting-for-a2323002f85d
You pay for insurance, its supposed to guarantee your delivery, right? well... if customs keeps nabbing orders from attitude.... then it's really not delivery is it? and yes, they can give you a refund, but... its still not delivered... so... ?