vitalsine
Well-Known Member
Just wanted to give these guys a little shout out for the great customer service. I just installed a new CloudLine t4 the other day and was experiencing some issues. It worked fine when plugged into the wall, but as soon as I connected it to its thermostat, it would power down. Would have to unplug and wait 10 seconds before plugging it back in before it would work again. Anyway, I contacted them about it and sent them a short video of the malfunction and they immediately offered to send me a replacement, and I get to keep the malfunctioning one as a kicker! It may not work on the controller but it still rips full speed and isn't too loud, so I will put it to use somewhere. Besides for this T4, I run a T8, T6 and another T4 without any issues. As a first time grower, I think I made the right investment, it's made it a breeze to get the RH and Temp right.