Conflict Management

Learning to manage conflicts can help managers resolve employee relations issues quickly and effectively. Listening patiently both the sides and arriving upon a decision that can satisfy both parties can help greatly. A manager should avoid jumping straight to the conclusion, making hasty decisions and boosting the ego of one party. This can lead to bigger or never ending conflict. Effective communication, efforts to reach to the truth and making right decisions are some of the qualities that a manager needs to possess to resolve the conflicts among employees forever.