I'm not affiliated with the company in any way, it just happened to be the brand my non-toker husband purchased for me as a surprise gift, but I have to say 2 years later I'm still thrilled with mine. I'm currently on my 3rd wand (I'm clutzy and my "area" has a concrete floor) and both replacements arrived within 3 days of ordering from their site. My actual vape is sturdy and the exterior is only mildly warm at the setting I vape at. They even throw in a bunch of free screens with each replacement wand. Oh and the vaporizer itself was the best value in terms of quality for cost at our local headshop, hence the initial purchase. Hope this helps someone out there.