Padawanbater2
Well-Known Member
So I'm at work this afternoon and a couple came in asking about getting wireless internet put on the computer they just bought from goodwill. I lead them to the wireless internet adapters we have in the shop, explain how they work and everything and stand there talking to them for maybe 5 minutes, everything is cool at this point.
Then he sees behind me on the shelf that we have a wireless XBOX360 headset, normally priced at $49.99 (which the product itself is priced at with it's own little product tag), priced at $24.99, because it slid over above the wired headset price tag. So he trips! Goes on about "is that really that cheap?! Let me see that!". So I tell him "oh, sorry somebody must have just priced it wrong, I'm pretty sure it's more expensive than that.." while I look at the tag, confirm the price and tell him. Then he says "weeeeell, I want it for that price right there..", so again, I tell him, "I can't give it to you for that price, somebody just must have made a mistake and priced it wrong, it's actually $49.99" "yeah but I want it for that price right there" so I took the tag off the shelf, didn't read it (which I should have) and threw it away, again saying the same thing, mistake, sorry. He gets really upset, at this point I think he realized I wasn't going to cut him any kind of deal, does this weird angry but pretending to joke about being angry so if anyone tries to tell him anything about his attitude he was only kidding, and tells me that I'm supposed to honor whatever the shelf tag says because he's a consumer and that's what they did at Best Buy. I ask him "where does it say that?" "say what?" "that I have to honor what the shelf tag says if it's a mistake?", then the woman he was with said they did it at Best Buy, at this point I was thinking "go to Best Buy and ask for deals then, it doesn't say that here, at this business". At this point I'm more than willing to argue with this guy because he's just escalating the whole situation stating things that don't make sense. My manager overhears this going on from the back and comes up front to mediate between us. The guy complains to him and insinuates I'm RACIST! "I didn't come in here lookin' for no deal, what, because of the way I look?" I flipped my shit at that point inside my head, gave him the look of and stated "dude, are you serious right now? It's 2012! You think I'm racist?" continues making shit up as if he's telling on me to my manager and makes sure to tell me how well he's educated and he could call the better business bureau and get me fired, but the BEST PART is when he tells me "yeah, in here we're all cool we're joking around and everything it's all fun, but outside, you gotta deal with me and the police" or something to that effect, I dont' really remember the exact quote but I took that as a direct threat. On top of which, I would fucking KILL this guy. He's probably 35-40, my height, about 200lbs, I'm 24, 6'2, 175lbs with technique and at this point, pure fuckin' rage on my side. I was actually shaking I was so mad (which has happened probably 5 other times in my entire life).
Anyway, after his threat, I didn't give a fuck anymore and walked away before it went any further. Shit stuck with me the remainder of the day and I'm now writing about it hours later.
Consequently, later I looked up what he said, if I had to honor the shelf tag, and we were both wrong. I would have had to honor it had it been labeled as the wireless headset for that price, I just didn't read it before I threw it away, like a dumb ass.
TL;DR version - guy demands I honor shelf tag, item is priced higher than shelf tag, mistake, sorry, I can't. Guy gets pissed off, inaccurately explains policy, I demand he show me where it states that, manager comes out, guy insinuates I'm racist and threatens me.
So what the fuck RIU?
Then he sees behind me on the shelf that we have a wireless XBOX360 headset, normally priced at $49.99 (which the product itself is priced at with it's own little product tag), priced at $24.99, because it slid over above the wired headset price tag. So he trips! Goes on about "is that really that cheap?! Let me see that!". So I tell him "oh, sorry somebody must have just priced it wrong, I'm pretty sure it's more expensive than that.." while I look at the tag, confirm the price and tell him. Then he says "weeeeell, I want it for that price right there..", so again, I tell him, "I can't give it to you for that price, somebody just must have made a mistake and priced it wrong, it's actually $49.99" "yeah but I want it for that price right there" so I took the tag off the shelf, didn't read it (which I should have) and threw it away, again saying the same thing, mistake, sorry. He gets really upset, at this point I think he realized I wasn't going to cut him any kind of deal, does this weird angry but pretending to joke about being angry so if anyone tries to tell him anything about his attitude he was only kidding, and tells me that I'm supposed to honor whatever the shelf tag says because he's a consumer and that's what they did at Best Buy. I ask him "where does it say that?" "say what?" "that I have to honor what the shelf tag says if it's a mistake?", then the woman he was with said they did it at Best Buy, at this point I was thinking "go to Best Buy and ask for deals then, it doesn't say that here, at this business". At this point I'm more than willing to argue with this guy because he's just escalating the whole situation stating things that don't make sense. My manager overhears this going on from the back and comes up front to mediate between us. The guy complains to him and insinuates I'm RACIST! "I didn't come in here lookin' for no deal, what, because of the way I look?" I flipped my shit at that point inside my head, gave him the look of and stated "dude, are you serious right now? It's 2012! You think I'm racist?" continues making shit up as if he's telling on me to my manager and makes sure to tell me how well he's educated and he could call the better business bureau and get me fired, but the BEST PART is when he tells me "yeah, in here we're all cool we're joking around and everything it's all fun, but outside, you gotta deal with me and the police" or something to that effect, I dont' really remember the exact quote but I took that as a direct threat. On top of which, I would fucking KILL this guy. He's probably 35-40, my height, about 200lbs, I'm 24, 6'2, 175lbs with technique and at this point, pure fuckin' rage on my side. I was actually shaking I was so mad (which has happened probably 5 other times in my entire life).
Anyway, after his threat, I didn't give a fuck anymore and walked away before it went any further. Shit stuck with me the remainder of the day and I'm now writing about it hours later.
Consequently, later I looked up what he said, if I had to honor the shelf tag, and we were both wrong. I would have had to honor it had it been labeled as the wireless headset for that price, I just didn't read it before I threw it away, like a dumb ass.
TL;DR version - guy demands I honor shelf tag, item is priced higher than shelf tag, mistake, sorry, I can't. Guy gets pissed off, inaccurately explains policy, I demand he show me where it states that, manager comes out, guy insinuates I'm racist and threatens me.
So what the fuck RIU?
