So my ac unit died 2 weeks ago. It's just a fan I see broke inside and I already found the replacement parts but I bought the 3 year service plan from lowes. Those fuckers lag getting shit taken care of. Luckily I'm just at the start of this round so I'm just running one light without ac. The unit is a 10k portable that ran 24/7 for the last 2.5 years so I think it did its job. What's silly about lowes is they don't even verify the thing is broken or even want me to return it to a store. They take 2+ weeks to handle shit but in the end I'll have 2 units, since the current one only needs a $20 part which I'll do myself. So it's bitter sweet, pissed cuz they lag but happy since I get to keep the broken one!