I had the same issue. I'm curious did you order 2 packs and they only shipped one? I'm hypothesizing that they put orders back up from people who didn't send tracking, money was late, they re-listed, money showed up/disgruntled customer complain. They look at orders to see if there's doubles, pull one pack for the original customer, this way they think well at least they each get one pack. I was pretty pissed when i got my email from them. They offered me the same deal to correct their mistake. I haven't got my package yet but unless there's copious amounts of freebies or two make up packs I probably won't order again. Especially since my genetic accumulation has been completed.