HLG 600 RSPEC, hope I did right

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NukaKola

NukaKola

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Doug Dawson said:
So just a quick update and frustration. The item finally come yesterday and I am a bit disappointing with HLG, I will explain. I ordered a 600 Rspec and the tag on the panel states it is a 550. The driver is a 600 but the panel sticker itself says it is from 2019, it is a 550 rspec and has a power consumption of 490 watts. Now from what I have read the 600 has a larger heat sync so I called HLG and the guy told me that 550 and 600 are the same light with different drivers. He said they discontinued the 550 and just used the panels to make the 600. That made no sense to me, you don't sell a product with the wrong model number on it. Even if it were the case you have to be pretty cheap and lazy to not even change the sticker to show what the model that is being sold. Now According to the comparison at https://horticulturelightinggroup.com/blogs/news/comparing-hlg-600-rspec-vs-hlg-550-rspec it shows the 600 heat sync to be 2" bigger. After confirming this on HLG web site I sent them an email this morning. Mandy from HLG responded to me, a point for them for getting back to me quickly, and told me "The HLG600R has a larger heatsink then the HLG550, so the parts couldn’t have been repurposed." So much for the guy who answered the call yesterday. Now with conflicting answers from HLG I have sent pics of the light and sticker to Mandy as she requested. Now I wait to find out what is going on. After going with what I thought would be a top tier light I have say I am not impressed by what has happened. I would expect this type of stuff to happen with crappy companies but everyone said HLG was a top tier great company. So far I am not getting that impression.

I also asked them why their dimmer knob has no marks to indicate what it is set on, they told me to download an app to figure it out. A simple 25%/50 etch would have been nice but apparently if I want to know what percentage the light is running on I have to have a smartphone and 3rd party app. While most have smartphones these days it still feels like a bad solution to be given. I would have thought when spending so much on a light that such basic things would be able to be done on the light itself without guessing or the need for extra equipment/software. Easy to get around, just annoying.

I will pass along another update when they get back to me.

PS, I was also surprised to see they are not using Meanwell drivers on these now. FYI
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The website says the 600r has a power consumption of up to 600w. I would plug it into a kw meter and the the actual draw. If it only draws 490w I would be upset as well.
 
Doug Dawson

Doug Dawson

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NukaKola said:
The website says the 600r has a power consumption of up to 600w. I would plug it into a kw meter and the the actual draw. If it only draws 490w I would be upset as well.
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Yes, I dont have a kw meter so it means another piece of equipment. I was going to buy one anyway, just didn't plan to have to get one today, lol.
 
Gond00s

Gond00s

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i would like to say if thats the same size and same whole heatsink as the one I got the fucking thing gets hot at 550 idk about u
 
Doug Dawson

Doug Dawson

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Gond00s said:
that's the old hlg 550rspec heatsink my guess their lazy lol. i got the same one I just have the old 480 driver version
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Problem is the 600 should have a bigger heat sync even according to comparison chart on HLG site so it's more than lazy. I assume the bigger heat sync was needed for the heat created by more voltage so if I dont have that extra protection that could be an issue.
 
NukaKola

NukaKola

Well-Known Member
Doug Dawson said:
Yes, I dont have a kw meter so it means another piece of equipment. I was going to buy one anyway, just didn't plan to have to get one today, lol.
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If it indeed is a mistake then I’m sure they will get things sorted. If they did repurpose the heat sink it’s odd they didn’t swap out the incorrect label, I could see how that would be misleading when the label says 490w consumption.

Maybe @Stephenj37826 can chime in.
 
Doug Dawson

Doug Dawson

Well-Known Member
NukaKola said:
If it indeed is a mistake then I’m sure they will get things sorted. If they did repurpose the heat sink it’s odd they didn’t swap out the incorrect label, I could see how that would be misleading when the label says 490w consumption.

Maybe @Stephenj37826 can chime in.
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I am hoping and will give them the opportunity to fix this.
Caliverner said:
True I know you did your research why did you not choose timber?
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Because HLG is also supposed to be top tier and the Timbers are even more expensive. This thing cost me almost $1300, Timber equivalent was hundreds more. There should be no reason to think I would have any issues with HLG.
 
C

Caliverner

Well-Known Member
Doug Dawson said:
I am hoping and will give them the opportunity to fix this.

Because HLG is also supposed to be top tier and the Timbers are even more expensive. This thing cost me almost $1300, Timber equivalent was hundreds more. There should be no reason to think I would have any issues with HLG.
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Gotcha
 
C

Caliverner

Well-Known Member
Doug Dawson said:
I am hoping and will give them the opportunity to fix this.

Because HLG is also supposed to be top tier and the Timbers are even more expensive. This thing cost me almost $1300, Timber equivalent was hundreds more. There should be no reason to think I would have any issues with HLG.
Click to expand...
The fatty is 1200 in us I really don't know which to go with
 

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Dopesmoka

Dopesmoka

Well-Known Member
Doug Dawson said:
So just a quick update and frustration. The item finally come yesterday and I am a bit disappointing with HLG, I will explain. I ordered a 600 Rspec and the tag on the panel states it is a 550. The driver is a 600 but the panel sticker itself says it is from 2019, it is a 550 rspec and has a power consumption of 490 watts. Now from what I have read the 600 has a larger heat sync so I called HLG and the guy told me that 550 and 600 are the same light with different drivers. He said they discontinued the 550 and just used the panels to make the 600. That made no sense to me, you don't sell a product with the wrong model number on it. Even if it were the case you have to be pretty cheap and lazy to not even change the sticker to show what the model that is being sold. Now According to the comparison at https://horticulturelightinggroup.com/blogs/news/comparing-hlg-600-rspec-vs-hlg-550-rspec it shows the 600 heat sync to be 2" bigger. After confirming this on HLG web site I sent them an email this morning. Mandy from HLG responded to me, a point for them for getting back to me quickly, and told me "The HLG600R has a larger heatsink then the HLG550, so the parts couldn’t have been repurposed." So much for the guy who answered the call yesterday. Now with conflicting answers from HLG I have sent pics of the light and sticker to Mandy as she requested. Now I wait to find out what is going on. After going with what I thought would be a top tier light I have say I am not impressed by what has happened. I would expect this type of stuff to happen with crappy companies but everyone said HLG was a top tier great company. So far I am not getting that impression.

I also asked them why their dimmer knob has no marks to indicate what it is set on, they told me to download an app to figure it out. A simple 25%/50 etch would have been nice but apparently if I want to know what percentage the light is running on I have to have a smartphone and 3rd party app. While most have smartphones these days it still feels like a bad solution to be given. I would have thought when spending so much on a light that such basic things would be able to be done on the light itself without guessing or the need for extra equipment/software. Easy to get around, just annoying.

I will pass along another update when they get back to me.

PS, I was also surprised to see they are not using Meanwell drivers on these now. FYI
Click to expand...
Yeah they are pretty sketchy I got 2 hlg 300L and they both can’t wrapped differently I thought that was odd and I got 2 hlg 100’s they also were packaged differently I’m pretty sure one of these lights is used but I can’t complain these lights are very good
 
Gond00s

Gond00s

Well-Known Member
I wouldn't get a fixture from hlg, Only if u were a noob and u wanted something simple then I would suggest them but I would still bring up diy that is usually cheaper but much more time intensive. all I would get from hlg now is their boards or their heatsinks that's it.
 
NukaKola

NukaKola

Well-Known Member
Caliverner said:
The fatty is 1200 in us I really don't know which to go with
Click to expand...
Are you comfortable with DIY? You could build a bar fixture with Samsung strips. Or even use the HLG QB 96’s for a DIY light.

960w for ~$800 using 6 QB 96’s and 2 HLG-480H-54A drivers but that would be better suited for 4x6.

Personally I want to build a frame with Samsung strips and QB 96’s to maximize spread, spectrum and penetration.
 
C

Caliverner

Well-Known Member
NukaKola said:
Are you comfortable with DIY? You could build a bar fixture with Samsung strips. Or even use the HLG QB 96’s for a DIY light.

960w for ~$800 using 6 QB 96’s and 2 HLG-480H-54A drivers but that would be better suited for 4x6.

Personally I want to build a frame with Samsung strips and QB 96’s to maximize spread, spectrum and penetration.
Click to expand...
No and yes I have nothing but time and can learn anything of I try I just don't want my house burning down in middle of night or something like that if I screw up but I would try it I actually need at least 5 of these lights lol
 
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