Optional forum "looks"

[d.c. beard]

I love this site and the people on it, and not only am I practically ecstatic that things are back to normal but I'm also not trying to whine here. But.....

From a system administration point-of-view, one broadcast message to users stating that there are problems and giving an estimated timeframe to recovery really goes a long way. I used to work in IT, and when things happen (as they always do at some point) the first thing you want to do is notify users of the situation and provide a timeframe so they can make adjustments and work around the outage. You never want to leave users completely in the dark.

I'm sorry but I just thought someone running a site like this would already know that. I'm just kinda appalled at the handling of the situation. Things happen, lets have some better procedures in place for when they do.

Thanks. dc

 

[fdd2blk]

I love this site and the people on it, and not only am I practically ecstatic that things are back to normal but I'm also not trying to whine here. But.....

From a system administration point-of-view, one broadcast message to users stating that there are problems and giving an estimated timeframe to recovery really goes a long way. I used to work in IT, and when things happen (as they always do at some point) the first thing you want to do is notify users of the situation and provide a timeframe so they can make adjustments and work around the outage. You never want to leave users completely in the dark.

I'm sorry but I just thought someone running a site like this would already know that. I'm just kinda appalled at the handling of the situation. Things happen, lets have some better procedures in place for when they do.

Thanks. dc

it's a grow forum, not a bank.

how hard is it to figure out there is a system malfunction? and unless admin knows the exact problem it's hard to give any type of time frame. and when things are broken you can't really send out a message. can you?

i don't work on programming so i don't really know. this is just my opinion as an individual.

 

[klmmicro]

The system malfunction was easy enough to see. Still, it would be nice to have a short bulletin just to let us know that it is being worked on. One less reason to be paranoid

 

[fdd2blk]

The system malfunction was easy enough to see. Still, it would be nice to have a short bulletin just to let us know that it is being worked on. One less reason to be paranoid

but it was BROKEN. how does a bulletin get sent?

i really don't know anything about any of this. if i'm having problems at a site i simply try a different site. if the different site is cruising then it is OBVIOUSLY this site that is having issues. no?

 

[klmmicro]

I don't know FDD...my brain is a little slow at the moment and...well dang it.

 

[fdd2blk]

i'm just too sharp. i better smoke more.

 

[Jeffdogg]

i'm just too sharp. i better smoke more.

I heard the site was having problems cause of you fdd. I was told you "accidently" kicked over a bong that had month old bong water in it and it got the server wet

 

[d.c. beard]

FDD - That's why I said maybe put a banner up on the homepage that states the problem and some sort of timeframe. A banner ad would take someone that knows Java about 3 minutes to put up on the homepage. I'm not trying to bitch, I just think there's something to be leaned from this, and if we don't learn from our mistakes then we are destined to repeat them. Right? I don't think anyone wants a repeat of this again. But the reality is that it could very well happen again.

So, lets put some procedures in place now PROACTIVELY instead of just dealing with the situation REACTIVELY after it's happened. That's all I'm saying. I have nothing but respect for you and this site, and I'm grateful for it's existence. That's why I believe we should work to make the end product as quality as possible for the site's end users. Just look at how many complaints there were from this. Yes a lot of people were very small minded about the issue but all of them had a legitimate gripe about the lack of information passed down from the administrators while resolving the issue(s).

 

[FlyLikeAnEagle]

FDD - That's why I said maybe put a banner up on the homepage that states the problem and some sort of timeframe. A banner ad would take someone that knows Java about 3 minutes to put up on the homepage. I'm not trying to bitch, I just think there's something to be leaned from this, and if we don't learn from our mistakes then we are destined to repeat them. Right? I don't think anyone wants a repeat of this again. But the reality is that it could very well happen again.

So, lets put some procedures in place now PROACTIVELY instead of just dealing with the situation REACTIVELY after it's happened. That's all I'm saying. I have nothing but respect for you and this site, and I'm grateful for it's existence. That's why I believe we should work to make the end product as quality as possible for the site's end users. Just look at how many complaints there were from this. Yes a lot of people were very small minded about the issue but all of them had a legitimate gripe about the lack of information passed down from the administrators while resolving the issue(s).

It looked to me the problem was due to a template that was uploaded before it was tested. Hardly a reason to make an announcement about, especially on a site that is more for pleasure than anything else. I had a site that was getting 20,000 visitors a day and would have never pasted an announcement if I made a live html error.

 

[d.c. beard]

Well I guess that's the difference between you and me then!

 

[genuity]

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when all of this pop up,i new it was just a site problemand i new it whould be back up and runing soonlet the guy's/gal's work it out,stop with all the hateand keep growing

 

[d.c. beard]

Dude you are too funny. All I'm doing is voicing an opinion that I know others share as well. Never was hating. If I was that upset about it I'd just leave and go to another forum. I was just trying to make a helpful point. Apparently some people on here like yourself can't take constrictive criticism. It's funny how defensive people get when you point out a weakness that could be improved upon, no matter how tactfully or professionally one does so. Ask any business owner or CEO what their most invaluable assests are and they will tell you 1) customer feedback and 2) word of mouth advertising, also called one-to-one marketing.

If you're not getting feedback, you're not going to know what could use improving. If you don't make improvements, your word of mouth advertising ain't gonna be too good. If word of mouth turns ugly, then you could lose your most valuable asset of them all...your client base. Don't be so defensive and small-minded. If you don't like the suggestion then just take it in stride. You never want to shoot the messenger. Just trying to help that's all.

 

[fdd2blk]

FDD - That's why I said maybe put a banner up on the homepage that states the problem and some sort of timeframe. A banner ad would take someone that knows Java about 3 minutes to put up on the homepage. I'm not trying to bitch, I just think there's something to be leaned from this, and if we don't learn from our mistakes then we are destined to repeat them. Right? I don't think anyone wants a repeat of this again. But the reality is that it could very well happen again.

So, lets put some procedures in place now PROACTIVELY instead of just dealing with the situation REACTIVELY after it's happened. That's all I'm saying. I have nothing but respect for you and this site, and I'm grateful for it's existence. That's why I believe we should work to make the end product as quality as possible for the site's end users. Just look at how many complaints there were from this. Yes a lot of people were very small minded about the issue but all of them had a legitimate gripe about the lack of information passed down from the administrators while resolving the issue(s).

"learn from our mistake"? what mistake?




i saw a page with the "gold miner" game on it. it said "server upgrade in progress. be back shortly". or something close to that.

there was a "SITE WIDE ANNOUNCEMENT".

 

[SmokeyMcChokey]

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when all of this pop up,i new it was just a site problemand i new it whould be back up and runing soonlet the guy's/gal's work it out,stop with all the hateand keep growing

same shit was poppin up for me then the skins were gone and now a week later all is gravy it looks like normal no pop ups and im happy no more red and black rep an shit. ahhh

 

[fdd2blk]

Dude you are too funny. All I'm doing is voicing an opinion that I know others share as well. Never was hating. If I was that upset about it I'd just leave and go to another forum. I was just trying to make a helpful point. Apparently some people on here like yourself can't take constrictive criticism. It's funny how defensive people get when you point out a weakness that could be improved upon, no matter how tactfully or professionally one does so. Ask any business owner or CEO what their most invaluable assests are and they will tell you 1) customer feedback and 2) word of mouth advertising, also called one-to-one marketing.

If you're not getting feedback, you're not going to know what could use improving. If you don't make improvements, your word of mouth advertising ain't gonna be too good. If word of mouth turns ugly, then you could lose your most valuable asset of them all...your client base. Don't be so defensive and small-minded. If you don't like the suggestion then just take it in stride. You never want to shoot the messenger. Just trying to help that's all.

good thing we are a FREE PUBLIC forum and NOT a corporate business.

 

[SmokeyMcChokey]

"learn from our mistake"? what mistake?




i saw a page with the "gold miner" game on it. it said "server upgrade in progress. be back shortly". or something close to that.

there was a "SITE WIDE ANNOUNCEMENT".

meh i had problems for quite a while but i figured shit its just server work then the sites look kept changing and now its back with updated nirvana ad's an a couple others but its straight now. i did keep gettin 503 and 504 timeouts for a while though.

 

[fdd2blk]

meh i had problems for quite a while but i figured shit its just server work then the sites look kept changing and now its back with updated nirvana ad's an a couple others but its straight now. i did keep gettin 503 and 504 timeouts for a while though.

can't really read a banner announcement on a 504 page can you?

 

[Jester88]

yaaay fixed

 

[epixbud]

fukn eh, all runnin good now, So stop bitchin all!

 

[Mcgician]

My eyes thank you. Thanks for fixing whatever happened!