....Really? Another one of
these threads?
Act like what we do doesn't have any sort of risk associated with it.
Then when you pull your head out of your ass, contact the 'Tude for a reship as previously suggested.
Protip: I work in Cust. Service, and when i receive correspondence from an individual as abrasive as your initial post, although most times i have the recourse to rectify their situation by going above and beyond i SELDOM do, unless the tone changes quick.
They have 217$ of yours, treat them accordingly in your correspondence.
Catch more flies with honey, and all that.
why can't I be an asshole to them? they fucked up my order. they are in the business of filling orders and sending them out. thats it. nothing less, nothing more. a fucking monkey can do that job. if they can't get it right, i should have the right to be an asshole, and they should learn to like it, say, "yes sir, right away sir" when i tell them to fucking jump. don't fuck up the order and everything will be cool.
I talk to atleast 50 entitled mooks like you a week, and you know how many even the most SOFT hearted of my CSRs i let refund/reship at no cost?
Not single fucking 1.
Hows that attitude toward CS reps workin out for you?
I bet you have to dispute a lot of charges, and deal with your funds in chargeback quite frequently.
FYI, we all have the ability to make that go away with a click of a button, but for people like you Cs Reps and Sups wont move a finger, and instead will default on the teams of litigators who made their iron-clad service agreements you unknowingly agree to
*protip#2, always read a sites PRIVACY POLICY when accessing to make a transaction*
by providing your billing info and placing an order.
And from the shipping end, they could give a fuck less.
Lest we not forget that in actuality, you are most likely dealing with several different companies:
A web processor who takes the orders, a FullFillment Corp that bills and ships the orders, and Attitude who collects the money and potentially markets (if thats not done by a 3rd party marketing firm).