Anyone ordered from Substrate Genetics?

Crab Pot

Crab Pot

Well-Known Member
ogtank said:
I didn't know that. But still, you can understand where I'm coming from right (kinda)?

I searched and found a bunch of posts (elsewhere) that specifically state not to use that phone number as well. That's the number I've always had and used. I never was told not to use it until today.

Does anyone know of new/working number for them? And if there isn't one, why? Shouldn't there be a number so customers having issues can call? I would think he'd have a new number posted everywhere so he could explain what happened to the people caught in the crossfire of this disaster.

If it was me, I'd go out of my way to make sure that anyone could contact me.

I'd sign up for a new email address immediately, get a new phone number and open a thread on every forum with a good explanation so my customers could have a place to go and ask questions.

This would be a whole bunch of coincidences if there is really nothing wrong...
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I agree with you 100%, way to many coincidences. Something is fishy. He's on IG but won't come clean with what went down... Not cool. If he can get on IG, he should be doing some explaining, not just dodging folks.

I actually actually only made one order of two packs, Thug Pug BanannaBreath and In House Twisted Velvet but was only originally sent the Twisted Velvet. I emailed him explaining the situation and he sent the Thug Pug pack out a few days later. I received the same freebies with each pack, three beans of each of In House Genetics White Hulk, Noah's Ark and Fat Purple Pie. I thought that experience was a little sketchy but this takes the cake.

The only contact info I have is the email account that I contacted him at: sub@substrategenetics.com
 
littleflavio

littleflavio

Well-Known Member
Thats crazy...if that number is listed on hes website, then he claims that to be hes number. If it was my website and found out that theres a hack number that appeared there i will have that remove right away since not all people will investigate everything like if phone number "listed on website" is legit. Its like he sets a trap for anyone who makes a mistake ordering through phone listed, otherwise it will be very alarming ro have someone hack on your investment/business so not to act upon it and let it have there for even a minuite. Me thinks either he doesnt care or its intentional.

Edited: you wouldnt want for people to make a mistake in the first place and tell them "no" i posted somewhere not to use phone number thats listed on my website.
 
hockeybry2

hockeybry2

Well-Known Member
I suggest trying to contact breeders directly to see if they can lend a hand if you ordered any of their products from substrate. I'm done with those fools at sub
 
littleflavio

littleflavio

Well-Known Member
hockeybry2 said:
I suggest trying to contact breeders directly to see if they can lend a hand if you ordered any of their products from substrate. I'm done with those fools at sub
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The clown has only one post on ig, keep tagging breeders but none of them seems to be helpful, glosb just made some archive restock and drop some cash and tag the same breeder i tag on subs.
 
T

Triple oh gee

Well-Known Member
Obviously ihg and substrate has pissed someone off,,,probly regarding their schemish ways they distribute to the 4-5 banks they deal with....Idk if I'd even stock in houses shit if I was a bank, simply b/c I'm not gonna be the customer support/answer questions regarding all ur fucked up packs, a few of these American banks have a good thing going on without in houses drama , just my .02, next light probly dropped substrate after seeing those weak pics of that fd up tent they call a garden..lol
 
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Triple oh gee

Well-Known Member
trippnface said:
this is MCsketchin as fuck
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U got me sounds like someone might be trying to take people down with em, be careful with addy info, emails and card info with these people , If they owed me I'd chalk it up as a loss just for safety reasons people.....all there info might be hacked and stolen/evidence :shock: with that being said ,and since I don't plan on using this company ever again, I'm out ,not chiming in on this thread again,see u friends on another thread:bigjoint:
 
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hockeybry2

hockeybry2

Well-Known Member
I told mosca I didn't trust substrate enough to provide my info again...they might as well not even try to make a come back, but I hopethey do so iI can watch them fail. This many enemies in this field is never good
 
hockeybry2

hockeybry2

Well-Known Member
Triple oh gee said:
U got me sounds like someone might be trying to take people down with em, be careful with addy info, emails and card info with these people , If they owed me I'd chalk it up as a loss just for safety reasons people.....all there info might be hacked and stolen/evidence :shock: with that being said ,and since I don't plan on using this company ever again, I'm out ,not chiming in on this thread again,see u friends on another thread:bigjoint:
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Good call homie... like I said, try to go directly to breeders and maybe they can help recover lost beans
 
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Triple oh gee

Well-Known Member
But like I said ,I'm out this bitch...got me thinking the person trolling ihg and subby are in this thread trolling....see you guys on another more productive thread...haters come out the woodwork when their favorite bank is falling off and their feelings are hurt
 
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