Anyone using Lumatek ballasts needs to read this

FlyLikeAnEagle

Well-Known Member
Last week someone from the cable company came knocking on my door and said 'I don't know what you got going on in there but whatever it is its causing interference for our customers for 2 blocks all around you'. I told him I don't even have cable and he said the interference is strong enough that its reaching the box in the neighbors yard and the lines on the pole and its a violation of FCC rules.

All I was running at the time were 2 1000 watt Lumateks. These ballasts were only 2 years old and purchased after Lumatek claimed they fixed the problem with RF interference. So after he left I checked things out on my own. I went in my car and tuned it to the strongest AM station and it was nothing but static. I drove away from my house and it wasnt for at least a half a block until the static went away. Went back to the house and turned off the ballasts, got back in my car and no static whatsoever. After researching online this is a common problem with these POS ballasts.

Then I came across a ham radio website that talked about grow ballasts (Lumatek specifically) and how these ballasts can interfere with a ham radio from over 1000 feet away. Very interesting read http://www.arrl.org/grow-light-rfi

Nothing like advertising to the world you're growing.

So now I get the pleasure of having to go out and buy 2 ballasts to replace these things. Not sure if I trust any digital ballast at this point but one things is sure, fuck Lumatek.
 

SSHZ

Well-Known Member
There was another forum, maybe last year, on this exact same subject. I too have two 1000 watt Lumateks and Comcast came to me too complaining I was screwing up the neighborhood. They threatened to cancel my account if it wasn't "fixed"........ They kept coming out for service, and adding filters to my service, which kept causing me to lose my internet for periods almost everyday. Here's what I did to fix the situation:

1. Put the ballasts on separate lines with their own breaker.

2. Move the ballasts as far away as possible from where the internet enters the house.

3. Make sure all the cable connections are done right and tight, Comcast came back out and re-did every cable connection for free.


I did end up replacing one of the ballasts which must have been faulty with another brand and after all this a few years of problems, I haven't had a problem in a year or so. I went with a new Quantum ballast and like it.
 

FlyLikeAnEagle

Well-Known Member
There was another forum, maybe last year, on this exact same subject. I too have two 1000 watt Lumateks and Comcast came to me too complaining I was screwing up the neighborhood. They threatened to cancel my account if it wasn't "fixed"........ They kept coming out for service, and adding filters to my service, which kept causing me to lose my internet for periods almost everyday. Here's what I did to fix the situation:

1. Put the ballasts on separate lines with their own breaker.

2. Move the ballasts as far away as possible from where the internet enters the house.

3. Make sure all the cable connections are done right and tight, Comcast came back out and re-did every cable connection for free.


I did end up replacing one of the ballasts which must have been faulty with another brand and after all this a few years of problems, I haven't had a problem in a year or so. I went with a new Quantum ballast and like it.

Yep, I've read quite a few different threads on different forums about this issue. Thing is I don't have cable, although there are cable wires in my house from the previous owner, I guess its possible they were still connected. What bothers me is how Lumatek has been misrepresenting their ballasts.
 

ThorGanjason

Well-Known Member
Hmmm.... Now I'm starting to feel bad for my cable guy. My gf had called and complained like 100 times BC our internet goes out. They've given us months of free service, upgraded our packages, replaced ALL of the equipment with brand new stuff... And we kept having problems. They even replaced the ont fiber box outside, those things are like $1000.

But the weird thing is, it usually happens at night when lights are off, so maybe that's not the problem. I'm running 1 1000w galaxy ballast, and I don't think I'm having the same problem. Definitely gonna look into this tho, my ballast was $300 so I'm gonna be pissed if this is a problem I'm having
 

SSHZ

Well-Known Member
I've read many complaints about Lumatek ballasts for this exact same problem........... I'd try to sell it on Ebay and buy a different brand. My issue went on for years but has not been an issue for over a year now.
 

Cobnobuler

Well-Known Member
WoW, I always understood Lumatek to be one of the best if not the best name in digital ballasts.
They sure are among the most expensive.
I wonder have you considered taking this up with Lumatek themselves ? I can only imagine that this should be a bit of a problem for them too.
 

nameno

Well-Known Member
I've had no problem that I know of,I saw them out there working but nobody said anything.It's a 600w and doesn't seem like the
bulbs last long as they should.I would like to know for sure.
 

FlyLikeAnEagle

Well-Known Member
Hmmm.... Now I'm starting to feel bad for my cable guy. My gf had called and complained like 100 times BC our internet goes out. They've given us months of free service, upgraded our packages, replaced ALL of the equipment with brand new stuff... And we kept having problems. They even replaced the ont fiber box outside, those things are like $1000.

But the weird thing is, it usually happens at night when lights are off, so maybe that's not the problem. I'm running 1 1000w galaxy ballast, and I don't think I'm having the same problem. Definitely gonna look into this tho, my ballast was $300 so I'm gonna be pissed if this is a problem I'm having

The easiest way to check is to turn on an AM radio with your lights off and find a clear station. Turn on your lights and if its blasted with static then your ballast is putting out RF interference. I also have a Nextgen ballast and there is a little static when its running but nothing like the Lumateks. I just went out and bought a Phantom and there is zero static.

A bad digital ballast is a huge security issue, here is a copy of a letter the FCC sends out when ham radio operators complain....


September 12, 2011

(Name withheld)

(Address withheld)

(Address withheld)

Re: EB-11-GB-0049

Radio frequency interference

Dear (name withheld):

The Federal Communications Commission has received a complaint of harmful
radio interference that is apparently caused by a grow light ballast being
operated from your residence. This interference has been reported by a
licensed operator in the Amateur Radio Service. The complainant is:

(Name withheld)

(Address withheld)

(Address withheld)

The Commission has the responsibility to require that such problems be
rectified within a reasonable time if the interference is caused by faulty
consumer equipment. Under FCC rules, such equipment is classified as an
"intentional radiator." These devices intentionally generate
radio-frequency energy and but do intentionally radiate the energy as part
of their normal intended operation. Under RFF rules, however, such devices
must not cause harmful interference. If and when interference does occur,
the burden falls on the device operator to correct it, and if necessary,
cease operation of the device, whenever such interference occurs. Some
types of common consumer devices may also operate under Part 18 of the
Commission's rules. In either case, however, the rules with regard to
interference are the same.

Please also be advised that some of these devices are imported and do not
comply with Commission certification standards, and thereby result in
interference to other radio services. You may have one of those devices.
If the device is an approved one, it should have a silver FCC label on the
unit showing a certification number. Even an approved device, however, can
only be operated legally if it is not causing harmful interference to a
licensed radio service. The device can also be defective resulting in a
shock or fire hazard.

To help you better understand your responsibilities under FCC rules, here
are the most important rules relating to radio and television interference
from incidental radiators:

Title 47, CFR Section 15.5 General conditions of operation.

(b) Operation of an intentional, unintentional, or incidental radiator is
subject to the conditions that no harmful interference is caused and that
interference must be accepted that may be caused by the operation of an
authorized radio station, by another intentional or unintentional
radiator, by industrial, scientific and medical (ISM) equipment, or by an
incidental radiator.

(c) The operator of the radio frequency device shall be required to cease
operating the device upon notification by a Commission representative that
the device is causing harmful interference. Operation shall not resume
until the condition causing the harmful interference has been corrected.

Title 47, CFR Section 15.15 General technical requirements.

(c) Parties responsible for equipment compliance should note that the
limits specified in this part will not prevent harmful interference under
all circumstances. Since the operators of Part 15 devices are required to
cease operation should harmful interference occur to authorized users of
the radio frequency spectrum, the parties responsible for equipment
compliance are encouraged to employ the minimum field strength necessary
for communications, to provide greater attenuation of unwanted emissions
than required by these regulations, and to advise the user as to how to
resolve harmful interference problems (for example, see Sec. 15.105(b)).

Harmful interference to a licensed radio service from a Part 15 device is
a violation of FCC Rules. Specifically, the manufacturer is responsible
for device certification. The device owner however is responsible for
operating the device in such a manner that it does not cause interference.
Manufacturers will often bear some of this responsibility as a courtesy to
their customers. The manufacturer or retail seller of the device may be
willing to allow you to return the device and exchange it for one that
will not cause interference.

The complainant has attempted unsuccessfully to resolve this problem and
as a result the matter has been referred to our office. The Commission
prefers that those responsible for the proper operation of equipment
assume their responsibilities fairly. This means that you should resolve
the interference caused by the device and make necessary corrections
within a reasonable time.

While the Commission has confidence that most people are able to resolve
these issues voluntarily, the Commission wants to make you aware that this
unresolved problem may be a violation of FCC rules and could result in a
monetary forfeiture (fine) for each occurrence. At this stage, the
Commission encourages the parties to resolve this problem without
Commission intervention; but if necessary to facilitate resolution, the
Commission may investigate possible rules violations and address
appropriate remedies.

Please be advised that continued operation of the grow light ballast is
not legal under FCC rules if it is causing harmful interference. The
interference must be corrected before its operation may continue. You have
30 days from the date of this letter to resolve the interference to Mr.
(name withheld) amateur station and report back to this office. Please
direct your response to the following address: 1270 Fairfield Road,
Gettysburg, Pennsylvania 17325.

If you have any questions about this matter, please contact me at
717-338-2577. Thank you for your cooperation.

Sincerely,

Laura L. Smith, Esq.

Special Counsel

Enforcement Bureau

cc: San Diego Field Office

Western Regional Director
 

sonar

Well-Known Member
That is certainly cause for concern. I have a 400w and 600w, but only running the 600w at the moment. I never noticed an interference, but I don't watch tv.

How are they able to tell where the interference is coming from and know it is coming from your house? Also, is this interference something that is backfed through the electrical circuit or emitted as a radio signal?

Would something like this reduce the noise?
http://sewelldirect.com/rfi-reducer-rfi-filter.asp
 

SSHZ

Well-Known Member
Comcast reported to me that my "house" was causing interference throughout the neighborhood......somehow they were able to pinpoint it to my house. Each time they added another filter, things got better for everyone else but my internet/TV got worse and worse. They CAN pinpoint exactly where the problem is, but I don't know how it's done.

I did talk to Lumatek about this in emails a couple of times....it appears the ballast was going bad and in a while it eventually failed (stopped working). It was under warranty and they sent a new one, but I had to pay to ship the bad one back and PAY FOR A NEW ONE TO BE DELIVERED BACK TO ME. They are heavy and cost a lot to ship!
 

SSHZ

Well-Known Member
I should add that Comcast wanted permission to come into my house to check everything but I told them the wife said no...........which pissed them off. That's when they said they may cancel my service, after 13 years- which I told them "go ahead if you wish". They said if it didn't get better, they may have to. I said Direct TV would love my business. After my crop (and smell) was done and gone, I allowed them in to inspect everything and tighten the system up. They have equipment that tests the strength of signal and interference on each line in the house. They replaced lines/splitters/connections and were here for a couple of hours. Things have been fine since......
 

nameno

Well-Known Member
I don't think that will do it? Looking back I laugh now,that must have been what they were expecting,but they found where the neighbor kept splicing in the cable. I need someone to check that ballast for me the bulbs don't seem to last very long? Where do
you go for that?
Thanks
 

Lo Budget

Well-Known Member
That letter is way scary. Seems like I've heard almost identical stories over the past couple of years. It's always comcast for some reason.
 

Cobnobuler

Well-Known Member
That letter speaks to my original question regarding Lumateks responsibility in the matter : Manufacturers will often bear some of this responsibility as a courtesy to
their customers. The manufacturer or retail seller of the device may be
willing to allow you to return the device and exchange it for one that
will not cause interference.
 

Onmyway

New Member
Wow that is very interesting! I have a lot of experience with lumatek ballasts and never had such a problem. Although I've only every used 600's, and generally the whole grow would be on its own breaker(s). Can someone explain why the ballasts being on there own breaker, would make any difference though?
 

SSHZ

Well-Known Member
If you have multiple items plugged in on the same electrical circuit, like your ballast and a TV, then it's more likely your TV will have some interference caused by the ballast. If it's on a different circuit, it's separated out and less likely.
 

horribleherk

Well-Known Member
i have comcast i also use a galaxy 250-400 digital ballast that after reading this i found to be on the same circuit as my tv & computer so far ive been lucky as there have been no issues whatsoever but i had no idea of these kind of problems this is good info especialy for those growing without a medical card or over plant limits both of which at times ive done sometimes things you cant foresee can come full circle & bite you in the ass
 
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