I had some problems with a few seeds from Nirvana.I contacted them and they're making it right.
Thought I'd share my correspondence with them.
My message to them:
"Hello there. I just wanted to notify you of some problems I had using your product. The AUTO Bubblelicious didn't flower automatically with a 18/6photoperiod and had to be induced by using a 12/12 photoperiod after 35 days of vegetative state. It is flowering now after 7 days of 12/12. Also grew one White Castle FEM seed to 35days veg. state, then induced flowering with 12/12 and within a few days it showed to be a male. I have a current grow journal at rollitup.org that you can check out. Here is a link:
https://www.rollitup.org/newbie-central/346858-first-time-grower-opinions-suggestions-11.html
Is there any chance of any replacement seeds?
Thanks for your time.
Low"
Here's their response:
"Hi Low,
We are sorry to hear about your issues with the particular seeds. I will resend you some more bubblelicious and white castle seeds to make up for the loss.
Your grow report looks great. We will be coming soon with a great new feature where you can write your own grow reports, ask questions for experienced growers, post pictures etc etc.
Peace,
Charlie
NIRVANA"
So,I think Nirvana's customer service is great.Just hope the new bubblelicous seeds are auto's.
I didn't even care if they sent me a new FEM White Castle.
I figured that a small % of them are gonna turn out male and I got unlucky with 1 seed.
If they didn't send me any replacements,I still would have continued ordering through them.
props to Nirvana
Peace
Low