Discordantmindfck
Active Member
I ordered a 4'x'4'x6' tent last friday night from Atlantis Hydroponics. Unfortunately however when trying to put the tent together the manufacturer i guess skipped quality control on my tent cause i was separating threads holding zippers together, had zippers fall off and had seams rip while stretching the tent. I called them and explained my situation and they asked "what can i do to make this better"
and my response was "id really like a tent that isnt having problems but taking this one down and apart and packing it back up for shipping would be to much of a hassle"
He responds "well how about you just keep that tent. Throw it away, Fix it or do whatever and i'll just send you another one right now before my UPS guy gets here"
On top of all that i even got it to be a smaller tent so if i decided to try and fix the larger one ill have a clone/seedling room
I've never had better customer service when it came to an online order. HIGHLY recommend them
and my response was "id really like a tent that isnt having problems but taking this one down and apart and packing it back up for shipping would be to much of a hassle"
He responds "well how about you just keep that tent. Throw it away, Fix it or do whatever and i'll just send you another one right now before my UPS guy gets here"
On top of all that i even got it to be a smaller tent so if i decided to try and fix the larger one ill have a clone/seedling room
I've never had better customer service when it came to an online order. HIGHLY recommend them