Chunky Glass Pipes bending me over?

no clue

Well-Known Member
Made what seems to have been a mistake and ordered from these people. I don't want to say anything that these people don't deserve yet. Any experiences? Chunky Glass legit?
 

no clue

Well-Known Member
Anyone order from Chunky Glass pipes? They don't answer their phone or respond to emails. Appperently when their website says in stock..it means nothing. They may also change the description of the item..so you order something 16 inches tall and it becomes 10 inches.
 
never heard of em before im afraid. had a quick look on their website just now, they dont look any more or less shady than anyone else i guess. you should try emailing them from a different addy with a sales related question, see if they answer who they think is a new customer, if they do at least you'll know for sure they're ignoring you. good luck.
 

IC3M4L3

Well-Known Member
thats kinda the idea,,, make the site look good,, IMO if it looked like dodgy then u woldnt order from it so what would be the point?


remember its been public holidays past few weekends maybe thats wats up?
 

no clue

Well-Known Member
So..16 days after confirming my order they claim to have shipped today. Thing is the description of the item I ordered said 16 inches tall. A week after my order I was checking their web site (to see if they listed this item in stock), and I noticed that they had changed the description to 10 inches tall. They admitted this in email and said they could "add a piece of glass" to "make up the difference". I emailed back and said no way and I would like a refund. They ignored that and shipped the !0 inch piece that I did not order.
Make of that what you will
 

Floridano

New Member
Yeah, I made the mistake of not doing my research, that's why I joined, so I could add my bit. It's been more than two weeks since I placed my order... I got a confirmation e-mail, they debited me, then at ten days I e-mailed to see if it had shipped. I got no response. Two days later, I called, several times, always goes to voicemail... left a polite message to please respond to my e-mail or call, just want to know the status of my order, referenced the order number. No response. On their web site (where they talk about their "excellent customer service") they mention most orders are filled in 4-7 days. BUT it also says "Allow 4 weeks for delivery". That covers their arse legally. I still don't have my order... I guess basically, they just don't give a sheit. They blow, and I will never do business with them again.
 

joseywales

Member
I've placed a couple orders with them in the past and always got my order on time. This was a few years ago though. Seems as though they aren't that reputable anymore. Let us know if you get your gear.
 
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