So, for those of you that had a bad experience, I must say this; I ordered two mauVI kits , as well as a single cob kit, ( which were placed on two separate orders). I dealt with Rosie (email), and she was very helpful and simply added to my original order to save on shipping. I placed order on their web site, and it clearly stated back order, date was late march. My order was processed and shipped on the 26th. She gave me tracking # and DHL delivery is scheduled for this Friday.
So what i'm saying is they did what they said they would do and i'm pleased, coming from australia and gets to me in Detroit (armpit of the world) in 3/4 days!
I'm sorry for your bad experience but im sure it is not the norm, you simply drew the short straw.
I will do future business.
PS; Rosie Riley (rosie.riley@cutter.com.au) is on the ball