HLG 550 problems

Moflow

Moflow

Well-Known Member
One of my friends said his hlg 550 is just flashing on and off.
He said he's checked all the connections and changed the plug fuse.
He said he contacted HLG via email last week and they haven't got back to him....
Is it a driver fault ?
Ive searched in riu and web but couldn't find any info but I'm Sure I've heard something a while back about bad batch of drivers....?
Has anyone else encountered any issues similar to this?

@Stephenj37826 ?
 
Rocket Soul

Rocket Soul

Well-Known Member
Yes, a bad batch of drivers combined with a backlogg of cust enquiries has got hlg real busy. If ur mate is in uk, why not try to get warranty from meanwell direct?
 
Moflow

Moflow

Well-Known Member
Rocket Soul said:
Yes, a bad batch of drivers combined with a backlogg of cust enquiries has got hlg real busy. If ur mate is in uk, why not try to get warranty from meanwell direct?
Click to expand...
Ive mentioned to him about MW warranty .
Think he's waiting on a reply from HLG first.
Luckily he borrowed another 550 of another mate who'd a spare one
 
Stephenj37826

Stephenj37826

Well-Known Member
Moflow said:
One of my friends said his hlg 550 is just flashing on and off.
He said he's checked all the connections and changed the plug fuse.
He said he contacted HLG via email last week and they haven't got back to him....
Is it a driver fault ?
Ive searched in riu and web but couldn't find any info but I'm Sure I've heard something a while back about bad batch of drivers....?
Has anyone else encountered any issues similar to this?

@Stephenj37826 ?
Click to expand...
It's a driver issue. Have him email warrantyhlg@gmail.com

We will take care of it asap. Unfortunately we are getting hundreds of emails per day and we are training staff but it takes time.
 
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