kochab
New Member
not very friendly service either if you ask me......i took it into the hydro store so they could check the ballast and the guy just laughed. he said it was "cute".
is this light system junk?
- Thread starter worldsandreams
- Start date
i'm a regular customer. they are pretty cool guys. he keeps exchanging my burnt bulbs for free.
kochab
New Member
oh. thats grat then esp since you have stated that it is that faulty timer
you put the
face in there and made me think he was kinda rude about it
kochab
New Member
i have to agree there. there reflectors come ready except for insert and bend tabs. lol
ive moved up to a batwing before i rearranged and removed the reflector totally
skunkushybrid
New Member
I say phone him. Shouting and screaming sounds better on the phone. Even better is to go to his shop or house, ask personally.
Hanging around doesn't get you anywhere but late.
kochab
New Member
with 260 post.....is this your first hid light?
anybodys first hid package is going to love it over cfl's
funnyguy
Cheese Head
Its my first HID personally yeah. I'm not saying its the its the best by any means but I know the ballast is on par quality. And the rest does its job. I have 3 friends that grow and have better setups and lights but I do have a way of comparing so Im not just making comments out my ass.
christos732
Active Member
i hear you on that one... if you can do business online, then do it online and don't make someone call, there is a reason they ordered online instead of calling the number...
LoudBlunts
Well-Known Member
cosign!!!!!!!!!
christos732
Active Member
that's unfortunate, I actually used htg for my first grow (which i'm almost done with) because a few people on here recommended them... obviously not you guys..haha.. my experience with their customer service, more specifically Tony, has been limited but very good.. i bought a lot of stuff from them, including a t5 and a cooltube 250watter.. no probs so far.. but like i said very limited..
budforever442200
Well-Known Member
HYDRO FARM Powerhouse!!!!!! The best lights on the market. Also the best customer service there is. 7 year warranty... safe and easy to use