Mars hydro

Mr. Krambo44

Mr. Krambo44

Active Member
just wondering if anyone has had good luck with the Mars hydro warranty. Well after purchasing a 900 model 7 LEDs and 2 fans stopped working. I was in contact with somebody there ( they answered 1 email) and was told I can't return the unit because exactly this( I use and can't return lite used an we can't take it back because we make very little profit). To me I don't think they honor any warranty that's not being demo on a channel or grow show. To me that's bad buisness. The only answer I received from them I was told I would be sent replacement parts. That was almost 3 months ago. I don't think I would purchase from them again. Any one get parts or unit fixed?
 
GreenSanta

GreenSanta

Well-Known Member
I ordered a somewhat expensive light fixture from a shady company in the past and it was a similar story, basically, you are on your own to fix it. Fans are easy to replace. Problem with mine was dead diodes and I had to bypass them.... not a big deal but annoying.
 
Mr. Krambo44

Mr. Krambo44

Active Member
I didn't want to open it because the warranty. But now that I see that Mars don't give a crap screw them and their warranty. I'll just mod the shit out of it and make it better. The best part is this shitty company moderates this site. So now I'm gonna launch my channel with their customer modified lighting.
 
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innerG

innerG

Well-Known Member
I only seem to hear good stuff about MARS and similar-quality brands from people sponsored by them

The really serious LED growers are using DIY setups, but for flexibility, modification, parts availability and reliability, HID is still hard to beat.
 
Mr. Krambo44

Mr. Krambo44

Active Member
Yea that's why I went with Mars. I'm sorry they act this way. For me fixing the light wasn't a big deal but in order for the so called warranty to be valid the consumer can't open or have opened up the case. They have to give you the parts and the permission to work on the light. I'm kinda bummed out because I really want one of the pro series but now I don't know. And as for HID I have that set up also but it's way to much heat for my space. I have had both and I think the led is better for me.
 
madininagyal

madininagyal

Well-Known Member
Mr. Krambo44 said:
just wondering if anyone has had good luck with the Mars hydro warranty. Well after purchasing a 900 model 7 LEDs and 2 fans stopped working. I was in contact with somebody there ( they answered 1 email) and was told I can't return the unit because exactly this( I use and can't return lite used an we can't take it back because we make very little profit). To me I don't think they honor any warranty that's not being demo on a channel or grow show. To me that's bad buisness. The only answer I received from them I was told I would be sent replacement parts. That was almost 3 months ago. I don't think I would purchase from them again. Any one get parts or unit fixed?
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Lol mars hydro are a real joke those guys will tell you have warranty , our light is the best and all kind of bullshit ive order a 60x5w end up with a 100x3w... keep it and do a diy led they are good guys on the led forum that will gladly help you , you're not the first to get f..k by mars hydro they have no shame!!
 
madininagyal

madininagyal

Well-Known Member
Mr. Krambo44 said:
I didn't want to open it because the warranty. But now that I see that Mars don't give a crap screw them and their warranty. I'll just mod the shit out of it and make it better. The best part is this shitty company moderates this site. So now I'm gonna launch my channel with their customer modified lighting.
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Don't worry they don't moderate anythings they are sponsor of rollitup but you can complaint about them without problem unlike 420magazine
 
Mr. Krambo44

Mr. Krambo44

Active Member
Thanks for that link madinin I looked at some of the pics and got some great ideas now. Don't get me wrong. The Mars 900 produces great results but after 4 months I expect things to still work like they should. But I see that my mod ideas are practical and feasible. Great link. Thanks again man.
 
BobCajun

BobCajun

Well-Known Member
Mr. Krambo44 said:
Thanks for that link madinin I looked at some of the pics and got some great ideas now. Don't get me wrong. The Mars 900 produces great results but after 4 months I expect things to still work like they should. But I see that my mod ideas are practical and feasible. Great link. Thanks again man.
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Mars uses cheap Epistar LEDs and I'm sure also cheap drivers. That's probably why they burn out so much, bad drivers. I would look for a better driver, like a Meanwell, then the rest of them might not burn out. They may also use crappy heatsinks, I don't know. They also include IR LEDs, which are useless for plants and only produce heat.
 
PURPLEB3RRYKUSH

PURPLEB3RRYKUSH

Well-Known Member
I have had my old MarsHydro 96x3 watt reflector series for 6 months, still going strong and it really stacks nodes real tight, alright light hopefully mine don't break, i want atleast a year out of it
 
Michael Huntherz

Michael Huntherz

Well-Known Member
Mr. Krambo44 said:
I didn't want to open it because the warranty. But now that I see that Mars don't give a crap screw them and their warranty. I'll just mod the shit out of it and make it better. The best part is this shitty company moderates this site. So now I'm gonna launch my channel with their customer modified lighting.
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Mars Hydro doesn't moderate this site, but they do have an official thread here. Believe me, there is no small amount of dislike for them around these parts. That said, since my lights still work fine, I can't personally complain. However, I do disrespect that sort of shady business practice. Mod that bitch, take out the glass (and don't spray the unit with water, derp) get good computer fans to replace the existing garbage, it will be quieter, cooler and have better output.
 
Mr. Krambo44

Mr. Krambo44

Active Member
Thanks hunter z that's where I'm at. Just sucks that it's the red LEDs that are out. It's bright, powerfully blinding not too noisy. It does stack heat in a closed environment. I'm gonna reverse the airflow of the fans I think its better to pull cool air in from the sides and send the heat up and away from the canopy. I was thinking of running it with the case off with out the glass. Has anyone done this?
 
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