You said yourself, multiple threads getting ugly. Sense a pattern? IMO these guys that screwed out of 200$ are amazingly civil..I'd be reacting much differently.. I've been very quietly watching these threads for years..its pretty obvious that Bob is all about the money( which is fine) but taking money from patients and then bullshitting them and stringing them along is real unprofessional.. He could have changed my opinion of him if he simply said sorry about this, pm your address and I'm sending a check to reimburse you.