We want your feedback!
www.spider-farmer.com
I would like to see better customer service. I purchased your dehumidifier and the humidity sensor didn't work out of the box. I contacted customer support with the problem. They asked me for a video of the problem and a receipt. I provided the video and info they requested and customer service never got back to me. I got ghosted lol.. Returned to amazon before the 30 days ran out. I've used your lights for years with no problems, however as mentioned the customer service when needed was a big miss.
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View attachment 5472697Sales & Activity - Spider Farmer Official
CONTACT US OUR LOCATION WE WANT YOUR FEEDBACK! We are continuously working to improve your experience with our brand and product range. This brief survey will help us better understand your needs, expectations, and how we can serve you more effectively. Get 1,000 Points for Participating JOIN...
Hi there, really sorry to hear about your experience. Could you please share your order number with us so we can look into what happened?
Sure, I'll send you a DM.
Got it, thanks! I’ve seen your DM and we’re looking into it now.
Thanks for the info! We've checked the case, and a customer service rep has already reached out to your email to follow up and assist.
New Launch!
www.spider-farmer.com
Hello just wanted to know if and when your glow R80 deep red supplemental light will be available in Australia? Thank youHi Everyone,
We are Spider Farmer manufacturer, engaged in indoor grow equipments: LED GROW LIGHT, GROW TENT and other Grow Kits.
Global warehouse - Located in USA,Canada,Germany,UK,Europe,Australia,Russia, worldwide shipping available.
Professional team - R&D, production, sales, service. You can order and use our products with complete confidence.
Our main products
Led Grow Light
SF1000 SF2000 SF4000
- Samsung LM30lB diodes
- Meanwell driver
- Full spectrum with IR
- Dimmer knob
- Multi-connect function
- Energy-saving
Indoor Grow Tent
- 600D thick canvas
- High reflective mylar
- Steel frame
- Removable and waterproof floor tray
- 5 sizes available
Full Grow Kits/Combo
Glad to join Rollitup and meet you all here. Welcome to freely express your opinions about our products or growing below.
- SF light and tent
- Thermo-hygrometer
- Carbon filter
- Fan
- Flue pipe
- Grow bags, timer, yoyo hangers
Let's learn and grow together!
