What did you order? Were they in Original Breeders packs?OKAY!! For ANYONE wondering if they will get their seeds. YES you will...I waited around 5 weeks.I did get a bit angry and worried after receiving no response from their e-mail....After reading thru the entire FAQ's section I noticed they said to address the subject of your e-mail as "URGENT". So I did so and received a response!! My package came after around 5 weeks. And they look wonderful. Going to germinate them immediately. Thank you "Upper Canada Seed Bank".
That makes me glad that I kept to SOS after my first order. Anyway you can get in touch with you bank or credit card company and get them involved in getting your money back?I placed my order over 2 months ago. Sent multiple emails with URGENT in the subject line like they ask you to do if you have not received your order... no reply. The website contact form doesn't work for me asking for javascript and cookies to be enabled while they already are. My order number was in the thousands so I wonder just how many people have not received their goods.?? Does anyone know if making a complaint at the Better Business Bureau (BBB) does any good? Does anyone know a phone number or any form of contact other than the email address ___ sales at uppercanadaseedbank dot ca ____ or support at uppercanadaseedbank dot ca ____ ?
The only form of payment they accept is an email transfer. When customers trust a vendor like this they really shouldn't leave you hanging.
Upper Canada Seed Bank only has one method of payment, email transfer. Your bank cannot do anything to help.That makes me glad that I kept to SOS after my first order. Anyway you can get in touch with you bank or credit card company and get them involved in getting your money back?
They've been very helpful with me. Even sent another FREE pack because my Afghan Kush I ordered didn't sprout. And they did come in the original packing. took about 3 weeks to get my second order. And they always respond to me if I put URGENT in the subject. Did you check your spam folder? Just a thought. Hope you get some seeds soon!!! Cheer's from East Coast Canada.I placed my order over 2 months ago. Sent multiple emails with URGENT in the subject line like they ask you to do if you have not received your order... no reply. The website contact form doesn't work for me asking for javascript and cookies to be enabled while they already are. My order number was in the thousands so I wonder just how many people have not received their goods.?? Does anyone know if making a complaint at the Better Business Bureau (BBB) does any good? Does anyone know a phone number or any form of contact other than the email address ___ sales at uppercanadaseedbank dot ca ____ or support at uppercanadaseedbank dot ca ____ ?
The only form of payment they accept is an email transfer. When customers trust a vendor like this they really shouldn't leave you hanging.
Dude I am in virtually the same situation. made my order april 2nd, accepted my money the day or so after, then nothing for a couple weeks.I placed my order over 2 months ago. Sent multiple emails with URGENT in the subject line like they ask you to do if you have not received your order... no reply. The website contact form doesn't work for me asking for javascript and cookies to be enabled while they already are. My order number was in the thousands so I wonder just how many people have not received their goods.?? Does anyone know if making a complaint at the Better Business Bureau (BBB) does any good? Does anyone know a phone number or any form of contact other than the email address ___ sales at uppercanadaseedbank dot ca ____ or support at uppercanadaseedbank dot ca ____ ?
The only form of payment they accept is an email transfer. When customers trust a vendor like this they really shouldn't leave you hanging.
This Clown won't respond to "please refund my $$" requests, when his site claims you can get your $$ back. DO NOT BUY FROM HIM! I'm out $100!I don't know how Upper Canada stays in business, you have to communicate with customers, and UPSB has no idea how to treat customers. When the competition "Toronto Cannibis Seeds"
delivers within 48 hours, I'm 3 weeks waiting for UCSB, do the wise thing and order from someone who runs a business not a part time hobby.