Well, unfortunately I have some very disappointing news to report!!
If you recall, I am the original poster who has had seeds destroyed twice.
At some point, the customer service reps at Attitude did a complete 180 and started treating me like dirt.
They asked me to mail them back the crushed seeds (which I did, no questions asked).
After they received had them, as confirmed by tracking, I contacted them and asked when they were going to send my replacements.
At first they denied they received the seeds. When I proved they did, then they said that I didn't send back all of them, which I did. When I proved that, they started balking at sending me replacements because they didn't think two orders would get destroyed, and started asking me questions about how they got damaged, or if it was tampered with, all while insinuating I was trying to scam them. I sent them all the photos of everything, including the packages, including the customs tape, and they still didn't believe me.
Then, before they would replace them, they said they were going to send the seeds back to the breeders for verification, and then they would let me know if they would send replacements.
First of all, how the fuck is the breeder going to be able to identify a bunch of smashed seeds? Second, why is it the breeder's problem anyway? I bought them from attitude, not the breeder. Third, why would they need the seeds to be verified? It's obvious they are cannabis seeds, but other than that, they all look the same? What the hell do they want verification of?
This just sounded like one string of bullshit after another after another trying desperately to find a way not to send me my seeds. The entire time I just could tell they were layering on bullshit on top of bullshit.
I know some ass is going to chime in and spout off some bullshit about seeds are only available as souvenirs, and non-viable. Well, if you bought a plasma TV as a souvenir, with never the intention of actually using it, and it arrived on the delivery truck with a smashed screen, I think you would be pretty pissed too, even if you didn't want to use it for it's intended purpose. Regardless of the laws, if I am purchasing seeds as souvenirs, then I expect those souvenir to arrive in their original condition, and not smashed to shit. HOWEVER I am a federally exempted patient who is completely within the law to purchase, germinate, and grow cannabis seeds - and I won't listen to any crap about "well you're not supposed to grow-em anyway".
This sudden change of heart on the part of Attitude is seriously troubling. At this point, I strongly recommend if you are ordering from the US or Canada, look elsewhere than the attitude. If your seeds suffer the same fate, even when you pay for guaranteed shipping, then you could be in the same situation as me. Out of pocket nearly $200, and not even a pack of busted souvenirs to show for it (remember, I paid to ship them back, so I don't even have those anymore).
Treating customers like this, especially those of us with serious illnesses who use these plants as LEGAL medication, will dry up your business right quick. My message to the Attitude is that you really need to sort your shit out quick. In an economy like this, you should be thankful for every customer you get, and you should do everything in your power to make sure they are treated fairly and with respect. The average seed purchaser is already super-suspicious of any online seedbank, and when there are confirmed reports like this with people paying you, and getting nothing in return, and getting treated like crap....well, word spreads fast.
This is truly disappointing. At the start of all this, I felt confident that Attitude would take care of me, and I wouldn't have hesitated to recommend them to anyone and everyone (which I did). Now I feel like an asshole because I recommended a seedbank that may screw these good people out of their money. I hope that doesn't happen. I would hate for someone else to go through the same thing as me because of a recommendation I made.
I rescind my previous recommendation of Attitude Seedbank. Order from Hemp Depot in Canada, far better customer service.