GangaDownUnder
Well-Known Member
So, placed an order with Herbies on the 2nd May. The eighth of May rolls around and they still havent sent me an email saying its been posted, or with the tracking info. So i email them asking whats going on? Im a little annoyed by this. They say they will post it in 2-3 days. Their reaponse? To paraphrase: "We're very sorry. It shoild have been posted by now. We will include 3 extra feminised freebies for your troubles. We will post it immediatwly and send you the tracking info by the end of the day". So although inwas annoyed with the delayed postage, they sure as hell made up for it with the extra 3 freebies. Cool cool. 48 hours then pass. No email with tracking info. I send another email: "Seriously, whats going on?". Reply from Herbies: "Your package was sent immediately. Here is another copy of the email we sent you with the tracking info". Wang the tracking info in....no package found. Wait 5 hours and there it is. But it says it was posted on the 10th. Long story short: they lied to me. Said they would post it immediately....didnt. Said they sent me an email with the info....didnt.
So yea, mixed review. Skrewed me around royaly, but threw in some extra freebies. Not sure if it makes up for it though. Will probably be some shitty strain i dont even want to grow. And i believe customes service is paramount. Without us they woukdnt even have a business, yet they treat me with such contemp.
All in all, id say im dissatisfied with the order as a whole. Dont think i will deal with Herbies again. Can easily go somewhere else that pretty much equivelent, but that wont screw me around and might even get my seeds to me in a reasonabke amount of time.
Just thought id share this with people. Take it or leave it. Whatever...
Peace
So yea, mixed review. Skrewed me around royaly, but threw in some extra freebies. Not sure if it makes up for it though. Will probably be some shitty strain i dont even want to grow. And i believe customes service is paramount. Without us they woukdnt even have a business, yet they treat me with such contemp.
All in all, id say im dissatisfied with the order as a whole. Dont think i will deal with Herbies again. Can easily go somewhere else that pretty much equivelent, but that wont screw me around and might even get my seeds to me in a reasonabke amount of time.
Just thought id share this with people. Take it or leave it. Whatever...
Peace