I've never understood why people do this sort of thing... When something goes wrong they have to tell the world before it's fixed, I just don't get it...
It's almost like someone is attention seeking or something similar, just seems childish and immature, especially when slander is involved. Mistakes are made but if rectified swiftly and efficiently, it shouldn't really matter. Sea of Seeds will always have my custom, unless I am genuinely ripped off. What I like so much about Sea of Seeds is the direct contact with EM, EM seems like a down to earth person who just wants to do their best, any question I've asked via PM or e-mail has been met with a well detailed and if need be, apologetic reply which I have found satisfactory. I've also usually received a reply with in 3 days.
Even if things go bad for me, I've always got confidence in them fixing it with the right course of action. And if I do end up with a problem, I wouldn't disclose any information or even let people know I've had a problem until said problem has been dealt with. Then I would give a detailed analysis on a forum post and perhaps e-mail EM with praise or constructive criticism depending on the outcome.
This whole "Look at me, I got screwed" attitude just seems a bit petty given that no opportunity to fix the problem has been given(as of yet).
Just my opinion on the matter.