No worries man I know you'll make sure we're taken care of. I appreciate all that you do for the community and I am glad to support PLC and give something back to you where I can. Tbh I'm actually managing ok with mine for now cos surprisingly it seems to run 2 3590s ok... I know it is not recommended, but for now it helps me deal with the summer heat in lieu of dimming. Cheers
I'm actually surprised he didn't test them before sending out an entire shipment of defected drivers.
I have been using LSD drivers for 2 years and have always worked great. I actually use and test things I sell. No other distributor has that experience.
When the 200w dimmable came out I got 10 samples of each current and they all worked great...power and dimming.
Ordered 1000. In between those sample and my order, they got a new dimming supplier...and here we are.
When those 1000 came in I tested ~20(a couple from each box) for current. And did not test dimming while doing that.
I have apologized over and over. And have more than rectified he situation.
Do you know how many were sold before I caught it???
42units via 9 customers. And one special order. That is a very small amount. But regardless of the amount, we are taking care of it at the highest priority. A few of those never even went out, and one person was informed...but still wanted the defective driver and then for them to be replaced later...and of course I did it, cause it helps that person out. I am not asking for the drivers back...PLC has absorbed all cost. In the end the few customers will end up with 2x as many drivers, that were very affordable to begin with. And they have a big IOU in my personal book...and I remember returning customers very well.
FYI...I'm not the only seller of LSD drivers. But I take the issue personally and PLC was the one who brought the issue to their attention...not other sellers.
Transistor over heat & MW driver failure. Learned to keep the tops of drivers unobstructed
"Free air convection " cooling doesn't mean no air convection cooling.
Tried to dig further, but got annoyed, frustrated, bored.
Yep. One of the biggest reasons my drivers are exposed on the new CXP line. They drivers are ip65-67on their own so that they don't need to be enclosed further. Just like grow room circulation helps pins so much...drivers benefit too.