Crazy root development under QB?

CobKits

Well-Known Member

• Feb 8, 2018

• #21

bummer you tore it apart those guys are pretty good with fixing stuff, they helped me a few times even out of warranty?

is yours the "5W" diodes or the osram ssl?

 

NanoGadget

Well-Known Member

• Feb 8, 2018

• #22

CobKits said:

bummer you tore it apart those guys are pretty good with fixing stuff, they helped me a few times even out of warranty?

is yours the "5W" diodes or the osram ssl?

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I didn't break anything. I'm a service tech so I'm good at taking things apart. Totally ready to reassemble if I want. Just needs a driver replaced. It's the osram.

 

CobKits

Well-Known Member

• Feb 8, 2018

• #23

send the driver board to them ill bet they give you one for free

 

NanoGadget

Well-Known Member

• Feb 8, 2018

• #24

CobKits said:

send the driver board to them ill bet they give you one for free

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Seriously? That would be pretty crazy customer service considering I bought the light in 2014 or 2015...

 

CobKits

Well-Known Member

• Feb 8, 2018

• #25

the units with the osrams didnt come out until 2015 and are all still under warranty

 

NanoGadget

Well-Known Member

• Feb 8, 2018

• #26

Probably got mine in 15 then. Good to know. Although I most likely voided it when I open the light up.. Lol. Live and learn I guess.

 

CobKits

Well-Known Member

• Feb 8, 2018

• #27

email them. they are good people. they will prob be stoked that they dont have to eat $60 in shipping both ways for the whole fixture

 

NanoGadget

Well-Known Member

• Feb 8, 2018

• #28

CobKits said:

email them. they are good people. they will prob be stoked that they dont have to eat $60 in shipping both ways for the whole fixture

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Thanks!